The agreement
for using LeaseSift.

Who you are contracting with

LeaseSift is operated and sold by Quoqo, Inc., a Delaware corporation in the United States (“Quoqo”, “we”, “us”). Quoqo, Inc. is the seller and invoicing entity for direct purchases. For Microsoft Marketplace purchases, the seller is the publisher entity identified in the Marketplace order and contract, and Microsoft manages Marketplace invoicing. Quoqo, Inc. maintains a registered agent and a virtual registered office in Delaware; it has no other premises and no staff in the United States. The people who build and operate LeaseSift are in India.

“You” means the organisation that holds the LeaseSift account. If you accept these terms on behalf of an organisation, you confirm that you are authorised to bind it, and “you” means that organisation. Individual people who sign in under your account are your Users (clause 4).

For direct purchases, these terms, together with the order you place at checkout, the Data Processing Schedule (Schedule 1, which forms part of these terms and is accepted with them) and the Privacy Policy, are the whole agreement between us about LeaseSift. They replace anything said earlier, including any description of LeaseSift as a preview or demo. Where these terms and Schedule 1 conflict on the processing of personal data, Schedule 1 governs.

For Microsoft Marketplace purchases, the contract presented in the Marketplace purchase flow, including the Microsoft Standard Contract where selected, governs the offering. These direct-purchase terms and Schedule 1 do not replace or amend that contract, including its payment, refund, liability and processing provisions. Microsoft manages Marketplace payment and invoicing. Any additional processing terms required by your organisation must be agreed through the applicable Marketplace contract process before you upload data.

What the service is

LeaseSift reads commercial lease documents you upload and produces, for each lease package:

• a structured abstract of the lease and its amendments — commercial terms, dates, options and obligations — with each finding linked to the passage it was drawn from;
• one counsel review of the same lease, run from the stakeholder perspective you choose, produced through Quoqo Counsel, a separate Quoqo service (see the Privacy Policy for what it receives); and
• a cited PDF report containing the abstract and the counsel review with those citations intact.

The counsel review is given the lease and not the abstract, so the second reading does not anchor on the first. Reviewing the same lease again from a different stakeholder perspective is a separate unit of work and spends a review credit; re-running or retrying a perspective already reviewed does not.

Depending on your plan, the service may also include document comparison, playbooks, deadline tracking, approval workflows and portfolio-wide search. Which of these you get is set by your plan, and plans change; nothing in this clause is a commitment to keep a particular feature.

We may change, add to or withdraw features. If we withdraw something you are actively paying for in a way that materially reduces what you bought, you may end the affected subscription under clause 14 and we will refund the unused part of any prepaid period.

LeaseSift is not legal, tax or accounting advice

Findings, abstracts, counsel reviews, reports and every other output of LeaseSift are not legal advice, tax advice or accounting advice, and no lawyer–client relationship or any other professional relationship is created by your use of the service.

LeaseSift is produced substantially by automated systems, including large language models. Those systems make mistakes: they miss terms, misread them, and occasionally state things the document does not say. That is why every finding is shown beside the passage it came from, and why the workspace exists — so a person can check it.

You must review the governing documents yourself and obtain advice from a qualified professional before relying on anything LeaseSift produces, and you remain responsible for every decision you take. Do not use LeaseSift as the only basis for exercising or waiving a right, meeting or missing a deadline, making a payment, or entering into or ending a lease.

Accounts, roles and your users

An account is created by verifying an email address you control. Nothing exists until that address is proved: registering neither creates an account nor reserves the address, and no password is chosen until the emailed link is used. The first user of a new organisation is an admin.

LeaseSift has two customer-facing roles:

• Admin — manages billing, buys packages and plans, invites and removes users, requests refunds, and approves workflow submissions.
• Member — uses the workspace: uploads documents, runs abstracts and reviews, and corrects findings.

Admins invite users by email. An invitation is a single-use link that expires; an invited person who accepts it joins your organisation and can see your organisation's documents and findings. Your plan carries a number of seats — an organisation without a subscription has 3 — and seat limits are applied when a subscription starts.

You are responsible for your users. That means: for keeping credentials secret, for everything done under your account whether or not you authorised it, for removing users who should no longer have access, and for your users' compliance with these terms. Tell us promptly at hello@quoqo.com if you believe an account has been compromised.

Acceptable use

You agree not to, and not to let your users:

• upload any document you do not have the right to upload and to have processed as described in these terms and the Privacy Policy — including documents subject to a confidentiality obligation that does not allow disclosure to a service provider;
• upload material that is unlawful, infringing, or malicious, or that contains malware;
• upload sensitive categories of personal data that LeaseSift is not built for — health, biometric, genetic, financial-account or government-identifier data — beyond what a commercial lease and its parties ordinarily contain;
• use LeaseSift to provide a substantially similar service to third parties, or resell, sublicense or share access outside your organisation;
• copy, scrape or systematically extract the service or its outputs in order to build or train a competing product or model;
• reverse engineer, decompile or attempt to derive the source code, prompts, models or underlying data of the service, except where that restriction is unenforceable by law;
• probe, scan or test the security of the service, circumvent its access controls or rate limits, or access another organisation's data; or
• use the service in a way that damages it or degrades it for other customers.

We may suspend access, immediately and without notice, where we reasonably believe it is necessary to stop a breach of this clause, to protect the service or other customers, or to comply with the law. We will tell you what happened as soon as we reasonably can, and will restore access once the cause is resolved.

Your content stays yours

Customer Content means everything you or your users put into LeaseSift or that LeaseSift derives from it for you: the documents you upload, their contents, the abstracts, the counsel reviews, the evidence passages, your corrections and approvals, the reports, and your account and organisation details.

As between you and us, you own all Customer Content and all rights in it. We claim no ownership of your leases and no ownership of the outputs produced for you. You may use the abstracts, reviews and reports we produce for you for any lawful purpose, including sharing them with your advisers, your counterparties and your clients.

You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display and process Customer Content, and to have our sub-processors do the same, only for these purposes: to provide, maintain and support the service for you; to keep it secure and prevent abuse; and to comply with the law. The licence lasts as long as we hold the content and ends when it is deleted. It is not a licence to use your documents for anything else — in particular, clause 7 governs what we may and may not do with your material to improve LeaseSift.

You confirm that you have the rights and permissions needed to give us this licence for every document you upload, including where the document contains another party's information or personal data.

Improving LeaseSift and training our models

This clause is important and we have tried to write it so that your counsel can read it once and know exactly what happens.

What we may use

We may use de-identified metadata derived from your use of LeaseSift to operate, evaluate and improve the service, and to train and evaluate our own models. That material is limited to:

• extracted structure — which categories of term were found in a lease and in what shape, without the party, property or monetary identifiers that would tie them to you;
• corrections — that a finding was changed, from what kind of value to what kind of value;
• review decisions — that a finding was approved, rejected, flagged or escalated, and by which role; and
• quality signals — confidence scores, failure and retry patterns, timings, model and prompt versions, and whether an output was accepted.

What we do not use

Your lease documents are not used as a training corpus. We do not train models on, and do not include in any training or fine-tuning set:

• the files you upload, in any format;
• the full extracted text of those files, or page images of them;
• the names of parties, landlords, tenants, guarantors, agents or individuals;
• property addresses, unit, suite, floor or premises identifiers, or registration or title numbers; or
• your organisation's name, your users' names or their email addresses.

We also do not train on the verbatim evidence passages that LeaseSift cites from your documents. Those passages are lease text, they are stored so that you can check a finding against its source, and they are used for that purpose and for supporting you — not as training material.

The standard we hold ourselves to

Material used under this clause is de-identified before it is used, and must not reasonably permit the identification of you, your users, a party to a lease, or a property. We do not attempt to re-identify it, and we do not sell it or license it to anyone as a dataset. Where a model is trained on it, that model is ours and is used to run LeaseSift and other Quoqo products; the material itself is not published.

Nothing in this clause gives us rights over your documents beyond clause 6, and nothing in it changes your ownership of Customer Content.

Packages, credits, fees and refunds

Microsoft Marketplace subscriptions

Microsoft manages payment collection, invoices, renewal, cancellation and Marketplace refund requests under the contract applicable to your Marketplace purchase. Plan seat and lease-package allowances are shown in that purchase flow. Annual allowances are granted at activation for the paid annual term. Included credits expire after 12 months and paid processing requires an active subscription. Marketplace plans have no automatic overage charges or in-app paid top-ups. Suspension, expiry or cancellation pauses paid processing; authorized reading and export remain available subject to retention and deletion terms. Existing direct-billing workspaces require a support-assisted transition. The direct Stripe checkout and refund rules below apply to direct purchases only.

Direct purchases

No free trial

There is no free trial and no free packages. A new organisation starts with a balance of zero and can run nothing until it buys. The refund in this clause is the remedy if LeaseSift turns out not to suit you.

What you buy

A lease package is one lease with its amendments and buys the abstract, one counsel review from the perspective you choose, and the cited PDF report. A review credit buys one further counsel review of a lease already packaged, from a different stakeholder perspective. Current prices and plan allowances are on the pricing page and are charged from the same catalog the checkout uses.

Credits expire

Packages and review credits, whether bought outright or granted as part of a subscription, expire 12 months after they are granted. When you use a package, the credit that expires soonest is spent first. Expired credits are not refunded and are not reinstated.

Subscriptions

A subscription grants its package allowance at the start of each billing period and renews automatically — monthly or annually, as you chose — until it is cancelled. An annual subscription grants twelve months of packages at once. Packages used beyond the allowance are charged at the additional-package price for your plan. Cancelling ends the subscription at the end of the paid period; you keep access and any live credits until then, and the organisation returns to pay-as-you-go. We do not refund a partly used billing period except under the refund rule below. We may change prices with notice before a renewal; if you do not accept the change, cancel before it takes effect.

The 7-day refund, exactly as it works

Your organisation's first paid purchase — the earliest purchase on the account by the payment processor's own timestamp — can be refunded if you are not satisfied, subject to all of the following:

• the request must be made within 7 days of that payment;
• it is a full refund if 5 lease packages or fewer have been used since that purchase. A pay-as-you-go purchase of a single package is therefore always refunded in full;
• if more than 5 packages have been used, the refund is pro rata to the packages of that purchase you have not used. If none are left unused, there is nothing to refund;
• everything paid for in the same payment — for example review credits bought in the same checkout — is refunded together with it; and
• the unused credits from that purchase are written off when the refund is issued, and if the refunded purchase was a subscription invoice, the subscription is cancelled.

Three things are never refundable:

• any purchase after the first — top-ups, renewals and later plans;
• additional-package (overage) purchases, including where an overage purchase is the first purchase on the account; and
• a second refund on the same organisation.

An admin requests a refund from Settings → Billing with a reason. We check the rule above as at the date of the request and, if it is met, issue the refund as a credit note against the original invoice, to the original payment method. Outside this rule, fees are non-refundable except where the law says otherwise.

Payment and late payment

Fees are payable in advance by card through our payment processor. If a payment fails, we may retry it, and we may suspend the service until it is paid. We never receive or store your full card number — the card is entered on the processor's own hosted page.

Currency and taxes

Prices are exclusive of tax. We bill in US dollars or in Indian rupees; your currency is fixed to the one you first paid in, and we cannot change it afterwards.

Customers billed in INR. The supply is made by Quoqo, Inc. from the United States and is an export of services to India. No Indian GST is added to your invoice. Where GST applies, you as the recipient account for it under the reverse charge mechanism. Every INR invoice carries a note to that effect. You are responsible for your own GST position, for giving us a correct GSTIN where you have one, and for any withholding your law imposes.

Customers billed in USD. Prices exclude any applicable US sales or use tax, which we will add where we are required to collect it.

You are responsible for all taxes and duties on your purchase other than taxes on Quoqo's own income. If you are required by law to withhold an amount from a payment to us, the amount payable is increased so that we receive what we would have received had no withholding been required.

Availability, and what we do not promise

LeaseSift has no service level agreement and no uptime commitment. We do not promise that the service will be available at any particular time, that it will be uninterrupted or error-free, or that any lease will be processed within a particular period. We say this plainly because it is true, and we would rather not print a number we cannot stand behind.

We will make reasonable efforts to keep LeaseSift running and to restore it when it is not. The service depends on third parties — hosting, storage, payment, email and model providers — and on a separate Quoqo service for counsel reviews; an outage at any of them can stop or delay work, and a model provider can change or withdraw a model.

A package is spent when work is done with it. Where a lease fails for good before it produces an abstract, the reserved package is returned to your balance and a retry reserves it again.

We may carry out maintenance, and will try to do disruptive work outside ordinary business hours where we can.

Confidentiality

Each of us may learn the other's confidential information. Yours includes your Customer Content; ours includes the non-public parts of the service, our prompts, models and pricing arrangements not published on the site.

Each of us will keep the other's confidential information confidential, use it only for the purposes of this agreement, and protect it with at least the care we use for our own confidential information. We may disclose it to our personnel and sub-processors who need it and are under equivalent obligations. Neither of us is bound as to information that is public through no fault of ours, that we already held, that we develop independently, or that we receive lawfully from someone else.

We may disclose your confidential information where we are legally required to. Where we are permitted to notify you first, we will.

Our staff can access Customer Content where it is necessary to operate the service, to support you or to investigate a problem. The Privacy Policy explains this.

Disclaimers

To the fullest extent permitted by law, the service is provided “as is” and “as available”, and we disclaim all warranties, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, title, non-infringement, accuracy and quiet enjoyment.

In particular, and without limiting clause 3, we do not warrant that any abstract, finding, counsel review, citation, date or calculation is accurate, complete or fit to be relied on without professional review.

Nothing in this agreement excludes a liability that cannot lawfully be excluded, or affects rights you have as a consumer where consumer law applies to you.

Limitation of liability

To the fullest extent permitted by law, neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or for loss of profits, loss of revenue, loss of business or anticipated savings, loss of goodwill, or loss or corruption of data.

To the fullest extent permitted by law, each party's total aggregate liability arising out of or relating to this agreement, on any basis including contract, tort, negligence and statute, is limited to one month's fees, determined as at the date of the event giving rise to the claim as follows:

• where you hold a subscription, the monthly charge for your plan, or, where the plan is billed annually, one twelfth of the annual charge;
• where you pay as you go, the amounts you paid us in the 30 days before that date;
• where you paid us nothing in that period, the total you have paid us for the service; and if you have paid us nothing at all, nil.

This limit applies to every claim, including claims arising from errors or omissions in an abstract, finding, counsel review, citation, date or calculation; from the service being unavailable, delayed, degraded or interrupted; from breach of clause 11 (confidentiality); and from breach of our security or data-protection obligations, including unauthorised access to, loss of, or disclosure of Customer Content or of personal data contained in it. Confidentiality and data-breach claims are within this limit and not outside it.

Nothing in this clause limits:

• a party's liability for its own fraud or wilful misconduct;
• your obligation to pay fees owed under clause 8; or
• any liability that cannot lawfully be excluded or limited.

The allocation of risk in this clause and in clauses 3 and 12 is a basis of the fees charged for the service.

Ending the agreement, and your data afterwards

You may stop using LeaseSift at any time, cancel a subscription from Settings → Billing, and ask us to close your account by writing to hello@quoqo.com. Cancelling a subscription takes effect at the end of the paid period.

Either of us may end this agreement on notice if the other is in material breach and does not fix it within 30 days of being told. We may suspend or end it immediately for a breach of clause 5, for non-payment, or where we must in order to comply with the law.

Export your material before you go. Reports and abstracts can be downloaded from the workspace while your account is open. After the agreement ends, access stops, unused credits lapse with no refund, and we delete or de-identify your Customer Content in line with the retention section of the Privacy Policy. Some records survive: invoices, payment and credit-note records we must keep for tax and accounting, our own security and billing logs, and de-identified material already derived under clause 7, which is by then no longer linked to you.

Clauses 6 (ownership), 7 (as to material already derived), 9 (amounts owed), 11, 12, 13, 14, 16 and 17 survive the end of this agreement.

Changes to these terms

We may change these terms. The current version and its date are always at the top of this page. If a change materially reduces your rights or increases your obligations, we will tell you by email to your account admins or in the product before it takes effect.

Continuing to use LeaseSift after a change takes effect accepts it. If you do not accept a material change, stop using the service and cancel before it takes effect; we will refund the unused part of any prepaid period that runs past that date.

Governing law and venue

This agreement and any dispute arising out of it, including non-contractual disputes, are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The state and federal courts located in the State of Delaware have exclusive jurisdiction, and each party consents to their jurisdiction and venue. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Nothing here deprives you of the protection of mandatory laws of the country where you live or do business, where those laws apply to you and cannot be contracted out of.

General, and how to reach us

Neither party may assign this agreement without the other's consent, except that either may assign it in whole to a successor of its business. We may use sub-processors to provide the service; they are named in the Privacy Policy and we remain responsible for what they do for us. If a clause is held unenforceable, the rest stands. A delay in enforcing a right does not waive it. There is no partnership, agency or joint venture between us, and no third party has rights under this agreement. Neither party is liable for a failure caused by something outside its reasonable control, except for the obligation to pay.

Write to us at hello@quoqo.com, or by post to Quoqo, Inc., Delaware, United States. Notices to you go to the email addresses of your account admins.